Welcome to Renouva. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Renouva, you agree to comply with these Terms. Renouva is a company focused on offering eco-friendly, sustainable furniture, and our website is intended to provide customers with information and access to our products. By using our site, you agree to use it lawfully, avoid harmful actions such as hacking or transmitting viruses, and refrain from reproducing or exploiting any part of our website without written permission. We also reserve the right to refuse service to anyone at any time.

We aim to provide accurate product descriptions, images, and details; however, natural materials and screen variations may cause slight differences in appearance. Product prices, descriptions, and availability may change without notice. When placing an order, you confirm that all information provided is accurate and that you are authorized to use the chosen payment method. Orders may be canceled if fraudulent or unauthorized activity is suspected, and a confirmation email will be sent once your order is accepted.

 

Shipping times listed on our site are estimates and may vary due to factors outside our control, such as carrier delays or supply chain issues. Renouva is not responsible for shipping delays, lost packages, or incorrect delivery information provided by the customer. If you are not satisfied with your purchase, returns may be requested within 30 days of delivery. Returned items must be unused, undamaged, and in their original packaging. Custom or made-to-order items may not be eligible for return, and refunds are issued only after inspection. Return shipping fees may apply.

 

Renouva is committed to sustainability through eco-friendly materials and responsible sourcing, though sustainability claims depend on current standards and supplier information, which may evolve. All website content—including text, logos, graphics, product images, and designs—is owned by Renouva and protected by copyright and trademark laws. Unauthorized use is strictly prohibited. Renouva is not liable for damages resulting from improper use or installation of our products, website errors, downtime, or indirect or consequential damages. Use of our website and products is at your own risk.

 

Your privacy matters to us; please refer to our Privacy Policy for details on how your personal information is collected and used. We may update these Terms occasionally, and the revised “Last Updated” date will reflect any changes. Continued use of the website means you accept the updated Terms. If you have any questions, you can contact us at renouva25@gmail.com, (661)736-6882, or 3624 Buck Owens Blvd Ste 1 Bakersfield CA.